How long does the process take?

Determination varies on a case to case basis. The Healthcare Services Department will perform due diligence to ensure the qualifications are met. The Department will conduct extensive research through collaborative efforts with the Otero County Assessor's office, Legal Department, Office of the County Clerk, and other outside agencies such as; Office of Medical Investigator, Department Veteran's Affairs, etc. Every case is dealt with as accurately and lawfully as possible.

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1. How does my family obtain a death certificate?
2. How are Veterans honored?
3. Are there additional services for persons who received Social Security Benefits?
4. What about a death notice in the newspaper?
5. What does "indigent" mean?
6. What does "unclaimed" mean?
7. Who can apply for this program?
8. How does one qualify for the program?
9. How is the process started?
10. I signed an agreement with the funeral home but I cannot afford the services. What do I do?
11. Who is considered next of kin?
12. How long does the process take?
13. May the family hold a funeral / memorial service?
14. What happens to the cremated / unclaimed remains?
15. Who do I pay for the cremated remains?
16. Is this information up-to-date?